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VoiceSpan Translator

Real-time communication across languages

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Search by the words people actually use when something goes wrong, or browse the most common VoiceSpan Translator topics below.

Meeting Credits Calculator

See how many credits a room will use.

Two people stays a normal call. Meeting credits only apply to the 3rd person and beyond.

Credits Needed

1.00 credits

3 people for 60 minutes uses 1.00 meeting credit.

How It Works

2 people uses no meeting credits. 1 extra person for 60 minutes = 1.00 credit.

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Popular Topics

Start with the problems people hit most often

Calls

Why can’t I start a call?

You may be out of minutes, missing a plan, or trying to call before your profile ID is set.

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Rooms

Why can’t this guest join the room?

Guests need a valid room invite, a name, and guest access enabled in Firebase for anonymous room entry.

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Credits

When do meeting credits get used?

Two people is still a normal call. Credits only apply for the third person and beyond in a hosted room.

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Recordings

How do recordings and meeting notes work?

Recorded rooms save under the host account with downloadable video, transcript PDFs, and AI meeting notes when processing finishes.

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Billing

Which plans include recording storage?

Workspace plans include the saved recording library. Small Business includes 100 GB and Enterprise includes 500 GB.

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Preferences

How do I change my language?

Update your speaking and incoming translation settings in My Account under Language Preferences.

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Account

How do I filter the Usage Log by time period?

Use the Usage Log period filter to view the current billing cycle, the last 30 or 90 days, or all recorded activity.

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